Companies have been working remotely for decades but not at the scale that COVID-19 demands. Our digital infrastructure is yet not prepared to support such a huge workforce. And if the situation is not taken care of, productivity will decrease and losses will increase. The following article discusses the most important questions that virtual leaders should think about to come out of the ongoing crisis.  

1. How should I revamp my communication plans?

Communication plays an important role in carrying out business activities. This is why In-person meetings are considered the wheels of business. But the COVID-19 crisis has virtually put a stop to any kind of activity that requires interacting at an arms distance. Hence, online conferences are on the rise. Virtual leaders should ask themselves whether they have revamped their communication plans accordingly? This requires managing the following:

  • Mode of communication — Video, Text 
  • Periodicity of meetings — Daily, Weekly, Monthly
  • Purpose of meeting — Task Briefing, Doubt Clearance
  • Attendees — Frontline workers, Managers, CXOs

Also Read: Sage CRM Chatting Tool Integration Enables Faster Communication across Multiple Geographies


2. Should I redefine the roles and responsibilities of employees?

Speaking from an organizational point of view, remote working is a relatively new thing. It has brought a significant change in the productivity of a few employees. Those who were excellent in conducting In-person conferences are faring averagely well in remote meetings. Virtual leaders need to know the strengths and weaknesses of their employees and should assign responsibilities accordingly. To make their team more productive, virtual leaders need to hand-hold them, boost their morale, and give constant feedback on how to improve. 

3. Am I following up with the changing circumstances?

The watercooler discussions and uncalled meetings play an important role in developing a common understanding in the workplace. It’s easy to lose track of the bigger picture when you don’t have teams around. Virtual leaders need to ask themselves have they evolved according to the changing circumstances? Are they redefining their business strategy or are they too bogged down by business operations? Has the COVID-19 pandemic changed their perspective about the future? Do they have a sustainable strategy? These questions will help them realign their resources and nurture their workforce accordingly.

The COVID-19 pandemic has changed how companies function globally. Remote working has become the new normal and business conditions are changing every minute. Virtual leaders need to implement technologies that will help them in these times of crisis. This is where we can help. At Sage Software, we are home to world-class ERP and CRM software that will provide effective solutions to your specific business challenges. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

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