Skip to content

4 Common Feelings That First-Time ERP Software Buyers Often Have!

Reading Time: 3 minutes
Choosing the right ERP software is nothing less than a significant event in a company’s timeline.

Reason being the kind of investment required in terms of money, time and manpower. For the company as well as its people, this critical investment is a huge responsibility, since ERP software acts as a catalyst for the growth of a company and no one would want to take any wrong decisions.

While there have been many articles and blogs written about how to go about selecting and implementing an ERP software securely and successfully, we have hardly spoken about what it feels to purchase ERP for the first time. Similar to purchasing a new car or flat, one tends to have huge anxiety and doubt, the same applies for ERP software as well.

If you have felt the following, you are not alone:

  1. I can judge a system completely by Free Trial –

The answer to this is both true and false. ERP software comes in various fits and offering a free trial is not a new way of inducing the user to try the software first before buying. If it is an accounting software, most procedures can be done online and you can more or less gauge how the software works in the free trial itself. However, if your processes are more complex and longer like that of manufacturing or pharma, gauging how the software works only through free trial is impossible. The best way to resolve this would be to first note down your requirements and then do a thorough comparison of available ERP systems. Many ERP vendors refrain from giving free trials due to the nature of their businesses, in such cases, you can use available marketing material for comparisons.

5 things you must ask your ERP Vendor before selecting an ERP software

  1. I can start with excel first and move to Cloud later on…

Almost everyone who has worked in the corporate world can vouch that spreadsheets are a boon. Be it for simple data keeping or analyzing it, spreadsheets are amusing to all. It works like magic helping with a huge amount of data, which is precisely why every company uses spreadsheets. The same applies for a startup / SME. Working with spreadsheets comes natural. However, on the downside, our dependency on these tools has increased greatly and it’s practically deep-rooted and shifting to other methods is difficult. While spreadsheet no doubt helps in maintaining huge data, it cannot be fully relied upon for data leading to strategic decisions. Informative and actionable data is what ERP software renders, along with access from anywhere, anytime and any device. While spreadsheets will remain an integral part of data keeping, it would be unwise to not switch to smart software much early in the business. Reason being that a smart ERP software can understand you on a managerial level and generate data accordingly compared to spreadsheets.

  1. Why do I need to pay support charges when I have my own IT team?

It is like asking why I should pay for the insurance if I don’t go out. Think of support payment as an insurance to future unforeseen hazards. Yes, the company will need its own IT team to maintain and keep the software running, but it might not match up to the level of expertise that the ERP vendor has in their own product. In the future, you will need upgrades, integration to third party apps / software or simply to upkeep the performance of the software. Under cover, these changes / customizations cost lesser than what they would otherwise. When investment is heavy for the software, it is advisable to take Cover for same to be insured.

  1. I can put off buying ERP for next year

Putting off important to-dos for another time is something we all are guilty of. Be it reducing weight, adhering to our resolutions or even buying a flat whilst speculating the rates, there is always a next year. However, can we really put off implementing ERP in the company for next year? Maybe, May not be. ERP should be treated like an extended arm of the organization whose sole purpose is to provide the company the boost it requires. Not to get back to the original question, can we really put off growth for the company for next year? Probably not. The business environment that we are in is very dynamic, customer-centric and complex, and to wade through, you need a stable, scalable and robust system to keep you afloat and achieve your goals. The whole process of ERP implementation right from identifying the need to implementing one is very long and you just might want to get started soon to avoid lagging behind.

To know how to help your employees embrace the newly rolled-out ERP solution, click here.  You can also drop us a mail at

Related Post

Contact Us

Fill in the details below and we would be glad to help you.


Real-time strategic decision-making approach for supply chain management

  • This field is for validation purposes and should be left unchanged.