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Sales as we know is a continuous process for a business to thrive and succeed. In fact, sales is the lifeblood for a business. In addition, owners of start-ups or SMEs in their attempts to make a strong foothold often look out for advanced and affordable ways to boost sales and drive in more revenue. Whilst there are manifold ways of garnering sales, but CRM for sales is the most preferred tool when it comes to driving sales in an intuitive, streamlined and economical way.
CRM is a fantastic tool that helps to organise, automate and streamline your entire sales process, which eventually leads to total control of your sales pipeline helping to boost sales.
For the unconvinced, here are five powerful secrets of CRM solution that work toward sure-fire sales success.
1. Accurate Forecasting of Sales Pipeline
Often, CXOs and sales managers conduct reviews after the end of a sales period to identify the possible reasons for failed or plummeting sales. Unfortunately, such reviews fail to yield a deeper insight into what exactly caused the plunge.
Here, a CRM solution for sales empowers sales managers and reps to be proactive. For example, a CRM software for start-ups and SMEs comes with predictive and intelligent analytics and reporting tools provide a 360° view of sales data and customer information.
Basis on this data, SMEs and startups can accurately determine the following:
So if the report suggests roadblocks in meeting the expected sales target for your next sales period, marketers can make useful changes in their sales pipeline with the help of the insights offered by the CRM software.
2. Surge in Timely follow-ups
It is often observed that a significant number of prospects buy after eight to ten follow-ups. And unfortunately, sales reps tend to give up after three to five attempts. Nevertheless, a robust CRM system automates and structures all your follow-ups so that your sales reps do not miss out any opportunity lying in your sales pipeline radar.
To put it clear, sales reps can manage, view and schedule tasks as well as all crucial appointments in one unified CRM solution. Further, they can set auto notifications and reminders for timely follow-ups. Thus, you can see a surge in timely follow-ups resulting in increased number of successful deals closure.
3. Improved Communication
Efficient internal communication among a sales team plays a crucial role in sure-fire sales success. Odds are high of losing a high-end prospect due to poor communication among your sales crew. Here, a cloud based CRM solution is the perfect savior, as it enhances communication among your sales personnel. Being cloud based, such a CRM system allows sales reps to share information faster than ever. Streamlined, consistent and quick communication speeds up the entire sales cycle resulting in more number of successful close deals.
4. Improves Productivity of Sales Reps
Often times, small and mid-sized business find themselves trapped in multiple separate business applications and systems. Right from data gathered from multiple data systems, use of sticky notes and business cards etc., all these result in a disunited process. Here, implementing CRM for sales with proven automation capabilities can ease off lot of things.
Now with all the data available on a single and unified platform, it saves time for sales reps allowing them to focus more on sales and not on mining and maintaining data.
Besides the time saving benefit, sales force automation offered by a CRM system makes the entire end-to-end process of sales a lot faster. It automates the cumbersome and redundant tasks enabling sales reps to focus more on fostering stronger relationship with contacts and leads. This works great for effective customer relationship management apart from speeding up the overall closure and conversion rates.
5. 360° Degree Customer View
Manual handling of client records/details is not only a daunting task, but also incurs lot of data inconsistencies. Having a CRM solution as customer service software is an excellent way to address this issue. In addition, with a cloud based customer support software, sales reps get all the vital info at their fingertips.
What more, with mobile CRM capabilities, sales reps get the liberty to access all the customer data, contacts, records, etc. from anywhere, anytime and any device. So rest assured that your sales reps won’t lose a deal because of inaccessibility to customer data when on the run! CRM gives a competitive edge to sales reps!
With minimal or zero manual efforts required to bring together all the crucial customer data at your fingertips in a CRM software, empower your sales reps to make your business a powerhouse of sales.
Render your sales crew with a clear picture of your sales pipeline and ways to control it efficiently resulting in increased sales and productivity.
To learn more about how a CRM software can spruce up your sales figures, click here or write to us at email@example.com