3 Questions Virtual Leaders should ask Themselves during COVID-19

Virtual Leaders
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Companies have been working remotely for decades but not at the scale that COVID-19 demands. Our digital infrastructure is yet not prepared to support such a huge workforce. And if the situation is not taken care of, productivity will decrease and losses will increase.

The following article discusses the most important questions that virtual leaders should think about to come out of the ongoing crisis.  

1. How should I revamp my communication plans?

Communication plays an important role in carrying out business activities. This is why In-person meetings are considered the wheels of business. But the COVID-19 crisis has virtually put a stop to any kind of activity that requires interacting at an arms distance. Hence, online conferences are on the rise. Virtual leaders should ask themselves whether they have revamped their communication plans accordingly? This requires managing the following:

  • Mode of communication — Video, Text 
  • Periodicity of meetings — Daily, Weekly, Monthly
  • Purpose of meeting — Task Briefing, Doubt Clearance
  • Attendees — Frontline workers, Managers, CXOs

Also Read: Sage CRM Chatting Tool Integration Enables Faster Communication across Multiple Geographies


2. Should I redefine the roles and responsibilities of employees?

Speaking from an organizational point of view, remote working is a relatively new thing. It has brought a significant change in the productivity of a few employees. Those who were excellent in conducting In-person conferences are faring averagely well in remote meetings. Virtual leaders need to know the strengths and weaknesses of their employees and should assign responsibilities accordingly. To make their team more productive, virtual leaders need to hand-hold them, boost their morale, and give constant feedback on how to improve. 

3. Am I following up with the changing circumstances?

The watercooler discussions and uncalled meetings play an important role in developing a common understanding in the workplace. It’s easy to lose track of the bigger picture when you don’t have teams around. Virtual leaders need to ask themselves have they evolved according to the changing circumstances? Are they redefining their business strategy or are they too bogged down by business operations? Has the COVID-19 pandemic changed their perspective about the future? Do they have a sustainable strategy? These questions will help them realign their resources and nurture their workforce accordingly.

The COVID-19 pandemic has changed how companies function globally. Remote working has become the new normal and business conditions are changing every minute. Virtual leaders need to implement technologies that will help them in these times of crisis. This is where we can help. At Sage Software, we are home to world-class ERP and CRM software that will provide effective solutions to your specific business challenges. 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

Top 5 Tips To Resume Work After A Long Covid-19 Break

Resume
Reading Time: 3 minutes

There is not a single place on Earth that is unaffected by the COVID-19 virus. Peoples’ lives and jobs are at stake. The lockdown has helped curb the spread of the virus but has also pushed a huge chunk of people below the poverty line. Now that the world is learning to live with the virus and economic restrictions are being lifted, here are 5 tips that will allow you to resume work after a long COVID-19 outbreak.

Keep your workplace hygienic

Maintaining good hygiene is imperative in the fight against the COVID-19 virus. Keep a huge stock of handwash, sanitizers, and soaps at your workplace. Also, keep a good supply of masks (WHO recommends N-95 masks for Coronavirus) so that the virus doesn’t spread through the air. Give the government recommended body kits and equipment to sanitation workers who clean your workplace. These steps will ensure that your workplace is hygienic and the spread of the virus is contained.

Encourage remote working

Create remote working policies and encourage people to work from their homes. This will save the employee’s commute hours and will allow them to spend more time with their families. A study by Airtasker suggests that remote workers work for 1.4 days more than their office counterparts. Call only those employees who cannot function without being actively present in the office premises. Try maintaining an active workforce of not more than 25% workforce. This will prevent person-to-person transmission of the virus. 

Care for those who are sick

As of writing this article, COVID-19 pandemic has affected more than 4.8 million people across the world. Thus, it’s highly likely that a few of your employees might also be affected by the disease. As a responsible company, you must care for those who are sick and give them adequate medical facilities. If you find someone sneezing, coughing, or showing symptoms of the virus, ask them to visit the doctor at the earliest. Also, conduct a free coronavirus test for all your employees and get them checked every month. Moreover, you can also give a coronavirus insurance policy to your entire workforce.

Train your workforce in remote working tools

Although people fantasize about remote working and never fail to show a deep urge for work-from-home policies, they are less trained when it comes to using remote working tools. This is why it’s important to impart adequate training to your workforce. Conduct training sessions and teach them the basics of virtual face-to-face tools (Skype, Zoom), File sharing applications (Microsoft One Drive), and Real-time project collaboration tools (Google Doc), etc.

Stay well informed about how the world is evolving

The world is changing at a rapid rate. Human tests have begun in a few countries and we hope to hear good news soon. But nobody knows how long we may have to live in our homes. Thus, it’s imperative to keep a close watch on how things unfold. This requires staying updated with important news from institutions – such as the World Health Organization – that is leading the battle against the virus.

The fight against the COVID-19 virus is on. But until we have a clinically tested vaccine, the world wouldn’t be able to return to the pre-lockdown era. Thus, Remote working tools are the best available solution under the current circumstances. This is where we can help. At Sage Software, we are home to world-class CRM, ERP and HRMS software that will make remote working a piece of cake, boost employee productivity, synchronize inter-departmental activities, and generate more profits. To know more about it, You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

Work from Home Ain’t Going Away Anytime Sooner

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Are you of the opinion that remote working decreases employee productivity? Are you wonderstruck by the technologies of the future – AI and robotics – and think that sooner or later they will replace humans? Well, nothing of that sort is going to happen any time soon. Companies across the globe are encouraging remote working and are spending heavily on remote systems. This article elaborates on why remote work is going to expand its roots in the coming days and why work from home ain’t going away anytime sooner.

Increased Productivity

Companies of yore believed that allowing employees to work from the comfort of their homes would snatch away their productivity. Those were the times when qualities like discipline, obedience, and adherence to a time-table were celebrated. Sadly, it has continued to this day. But recent reports have indicated that teleworkers are about 35-40% more productive than their colleagues who work in an office setting. Another medal of honor comes from the fact that remote workers produce results that have 40% lesser quality defects.

The fact of the matter is when you provide your employees the liberty of enjoying a good time with their families, participating in important events in their kid’s school, or watching their favorite Netflix drama at midnight, they recompensate with increased productivity, higher engagement, better retention, all of which contribute to sky-high profitability. Based on the stats and the facts shared above, it is evident that work from home ain’t going away anytime sooner.

The emergence of IoT and Big Data

With the emergence of IoT, work-from-home has become a tip-of-the-tongue term. This is because of the wide availability of IoT systems – AI home assistants (Alexa, Siri), Data analytics, asset tracking devices, smart grids, IoMT (Internet of Medical Things) – that we can stay in touch with everyone and work on almost anything from the comfort of our home. Also, Big Data technology has made it very easy to measure stuff and get real-time statistics that help forecast the future trajectory.

Today, we live in the times of the gig economy. A start-up or a multinational conglomerate can find a domain expert at the click of a button. Thanks to IoT and Big Data, the world is full of freelance experts that provide expert services from their home at a reasonable price. These things indicate that work from home ain’t going away anytime sooner.

A decade back, people visualized work-from-home to be an outlandish concept. Something that could only be achieved in dreams. But positive results of studies conducted on employees globally coupled with the emergence of enterprise technology, that attitude has vanished. Today both – employers and employees – are embracing the idea of remote working and believe that it will redefine the employee-workplace relationship forever. These factors suggest that work from home ain’t going away anytime sooner.

 

At Sage, we are home to world-class CRM, ERP and HRMS software that will make remote working a piece of cake, boost employee productivity, synchronize inter-departmental activities, and generate more profits. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

Business Continuity Management Despite the Pandemic Storm?

ITES-Business-Continuity-Management-Despite-The-Pandemic-Storm
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COVID-19 pandemic has wreaked havoc across the globe. The pandemic storm has taken thousands of lives, unemployed more than a million people, and shut down countless businesses. But the ITES sector has largely remained aloof from the devastating effect. This has happened because of the adoption of careful business management practices and acute focus on disaster recovery plans. This article throws light on how the ITES sector is standing tall despite the onslaught of the COVID-19.

Business Continuity Plan

The pandemic storm has trapped industries in a wormhole. Those who do not have any mechanism to counter the ill effects are suffering the most. This includes industries like airlines, hotel, and tourism which have registered huge losses. But the ITES sector appears to have an upper hand in dealing with the pandemic storm. This has happened due to the careful creation of a business continuity plan.


Also Read: Surviving The COVID-19 Effects on Enterprises


A business continuity plan is a comprehensive document that elaborates on how a business would respond in times of crisis. The main parts of it are as described below:

  • Steps to procure the necessary equipment and supplies
  • Fool-proof data security and data backup plan
  • Emergency contact numbers of key personnel
  • List of backup suppliers
  • Business management strategies for both long term and short term
  • Measures to make ad-hoc data centers in case if the primary center fails or shutdowns

How is Business Continuity Plan Working Out During the Pandemic?

A report by IDC suggests that a business can suffer a whopping loss of $100,000 an hour owing to infrastructural failure. The losses can further expand to $500,000 – $1 million per hour due to critical application failure. Business management experts rely on a business continuity plan for sailing smoothly out of troubled waters. The points below illustrate why:

  • It brings down operating costs by retaining customers, ensuring data backup plans, and protecting the brand.
  • It reduces downtime so that systems are up and running in the least time possible.
  • It provides a buffer against corporate crises by handling mandatory compliances.
  • It makes businesses resilient by assessing risks and prioritizing critical business functions
  • It protects against cyber attacks
  • It helps recover IT systems at a lightning-fast speed

At Sage, we are home to world-class ERP and CRM software that helps you run your enterprise like a pro.

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

 

 

 

Top 5 Ways to Maintain Business Productivity while Working from Home

Business
Reading Time: 2 minutes

Gone are the days when employees couldn’t do much outside their offices. With the introduction of ERP and CRM platforms and exponential improvement in digital connectivity, working from home is no longer a dream. This article focuses on the 5 most important business productivity tips that will help employees get the most out of them while working from home.

1. Share a comprehensive time table

It’s imperative to let your co-workers know about your working schedule. You should explicitly state when you will be available for a virtual conference and when not. Also, provide them your contact information including your phone number, official email address, and preferred messaging app so that they can reach you out for any last-minute escalations. Keep them informed about your travel plans and notify them at times of emergencies.

2. Simulate an office work environment

While not going to the office saves you travel time, it has its own set of challenges; a barrage of notifications, network latency issues, child-rearing and many more. To save yourself from constant distractions, you can search for work-friendly spaces. Renting a conference room or a dormitory for a few hours can be one such solution.


Also Read: 3 Must-Have Remote Working Business Tools


3. Switch off non-essential notifications

We are surrounded by electronic gadgets and software that have made the world a marketer’s paradise. This is because marketers have hundreds of avenues to advertise products and they do it without fail. Hence it is necessary to keep away from non-work-related notifications and answer only the most relevant and urgent messages. A good way to start is by setting temporary email filters.

4. Make use of Cloud-based technology

While you are remote working from your home, it’s imperative to seamlessly sync data between your laptop, mobile phones, tablets, etc. This helps to toggle from one medium to another so that you don’t have to entirely depend on any one of them. Cloud systems help facilitate this. They securely store your data and let you access and edit it from multiple devices.

5. Use your time wisely

A general tip to improve your business productivity is to use your time wisely. This means that you should finish low energy tasks such as answering non-urgent emails during passive periods in your schedule like waiting in long queues, extended taxi rides, etc.

 

Work-from-home offers comfort but distractions too. In the wake of the recent COVID-19 outbreak, when everybody is working from home, this has become all the more challenging. At Sage, we are home to an industry-leading ERP platform that helps your business replicate your office setting at your home. To know more about it,  You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

Top 5 Essential Metrics to Measure Business Success

Business
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A business is said to be higher in the efficiency spectrum if it spends less time and resources to accomplish more goals. This is what business management software helps you do. Its data and analytics metrics empower you to manage resources efficiently and remove bottlenecks to speed up your business processes. Here are the top 5 metrics that you must look for while selecting the right business management software.

1. Lead conversion

Businesses may lose a lot of money if they don’t pay attention to how effective their marketing campaigns are. It’s imperative to know which among them is converting prospects into customers who are willing to purchase products from you. A business management software not only helps you do that but also saves time by identifying the most profitable partner relationships.

2. Sales Cycle

Businesses must keep a close watch on the time put into sales efforts versus the time it takes to close the deal. This is where a business management software comes in handy. It provides you actionable data that you can use to revise your sales cycle and make it better.

3. Net promoter score

A business management software empowers you to check customer loyalty towards your products. It does this by creating surveys that are marked on a scale of 1-10. Those who give a 9-10 are classified as promoters, 7-8 as passives, and 1-6 as detractors. The net promoter score is calculated by subtracting the net detractor percentage from the net promoter percentage. A high score indicates that customers like your products and would continue buying it in the future.

4. Margins

First, let’s understand what margin means. Suppose the cost to make a product is Rs. 100 and you sell it for Rs. 50. The difference between the selling price and cost price of the product is called the margin. The higher the margin, the more your profitability. Business management software helps you keep track of your margins conveniently and suggests ways to improve it.

5. Product usage

Product usage is one of the most useful metrics to check business success. This is because the more customers purchase your products, the more the probability of them buying it again. Business management software provides statistics that track how often customers:

  • Purchase your products
  • Renew your services
  • Average time spent using the product
At Sage, we are home to industry-leading business management software. Our ERP and CRM platforms have built-in metrics to measure business success such as lead conversion, sales cycle, net promoter score, margins, and product usage. To know more about it,  You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

 

 

WFH Culture Leverages Digital Marketing

digital marketing
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Digital Marketing Perks for WFH

Given the digital marketing boom, gone are the days when it was impossible to work without being physically present in the office. In the digital age that we live in, the lines between personal and professional lives are blurring. Companies are speedily transforming into digital workplaces by implementing technologies that break down communication barriers, improve customer experience, and foster innovation. This article talks about how digital marketing has greatly benefited companies and how it is propagating the work from home culture.

Why are companies keen on becoming digital workplaces?

  1. Enables co-workers to collaborate and remain connected with each other 24/7.
  2. It allows a transparent flow of information.
  3. Improve employee experience by providing them flexible and customized work experience.
  4. It provides the choice of working in virtual environments, such as home, that most candidates now expect.
  5. Gives speedy access to important tools and information.

 


Also Read: 5 Ways Digital Transformation Can Help You Adapt to Changing Enterprise Landscape


The digital marketing toolbox

The digital marketing toolbox is a comprehensive collection of 8 tools that help you achieve the points mentioned in the above paragraph conveniently. Each of these 8 tools should be selected after intense deliberation on business strategy and after ascertaining their relative importance.

  1. Messaging: The quickest way to share information with your co-workers. For example IM (Instant Messaging), Email, Social media portals (Facebook, Whatsapp), mobile messages, microblogging, etc.
  2. Collaboration: Allows you to conduct virtual meetings with your colleagues and brainstorm over important topics. For example Skype.
  3. Productivity: Multiplies the productivity of your employees’ manifolds by helping them to do their jobs efficiently. For example Text software such as MS-Word, Google Docs; Presentation programs such as MS-Excel; Calculators and spreadsheet software.
  4. Mobility: Allows employees to access and share information from far-flung places. For example Tablets, Mobile phones, Laptops, Desktops, etc.
  5. Information gathering portals: This includes tools that help companies to gather information systematically. For example Polls, surveys, focus groups, forums, discussion groups.
  6. Broadcasting: Enables you to publish information with your employees, clients, and vendors. For example Blogs, Intranet, Extranet.
  7. Connectivity: Permits you to find the exact location of a co-worker or expert across the business. For example Employee directory.
  8. Self-help applications: Allows employees to make use of several self-service applications such as ERP, CRM to get access to the central data repository.

The work-from-home culture is picking up and more so because of the COVID-19 outbreak. This has increased the importance of digital marketing exponentially that will further escalate in the coming times. At Sage, we are home to industry-leading ERP platforms that provide you access to the digital marketing toolbox, communicate with your clients proactively, and help your business stay agile. To know more about them. You can also write to us at sales@sagesoftware.co.in.

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

Surviving The COVID-19 Effects on Enterprises

COVID-19 Effects on Enterprises
Reading Time: 2 minutes

The recent COVID-19 outbreak has wreaked havoc on Earth and its effect on enterprises have been challenging. It has not only taken thousands of lives but has also brought the entire world economy to a standstill. The most vulnerable portion of the society – poor laborers and factory workers have been asked to leave as enterprises, especially SMEs, are finding it difficult to operate in the current crisis. This article throws light on the effects of COVID-19 on enterprises and how they can tackle it.

COVID-19 Effects on Enterprises:

The emergency decision of that has been taken to contain the spread of the virus. But it has deeply impacted the financial affairs of SMEs in India. SMEs are under distress and experts estimate that many won’t be able to survive the onslaught. People have been advised to stay inside their home and any mass congregation is strictly prohibited. As a result airline, transport, hotel, retail and tourism industries have been hit and are finding it difficult to keep afloat.

How can enterprises tackle the effect of COVID-19

Experts believe that the COVID-19 pandemic is here to stay for a fairly long time. As per reports, it will take about 18 months to find a vaccine. But SMEs mustn’t panic. Modern ERP systems provide a ray of light and show the way to combat the virus with ease. The following points illustrate how.

  1. Remote Working: ERP systems help team members stay in contact with each other. While working from home, teams are geographically dispersed but that doesn’t stop them from sharing files, holding conferences and brainstorming sessions on important topics. ERP systems easily collaborate with communication platforms such as Skype and Facebook and act as a central repository; collecting important files, images, texts, audios, and videos that are shared during the session. This means that you can stay in touch with your team members at any time.
  2. Supply chain management: ERP systems make supply chain management very easy by automatizing the purchase of essential items, send alert messages to vendors, track inventory, etc. This removes the burden from the shoulders of your regular workers and enables them to maintain social distancing, which is the need of the hour.
  3. Communicating with clients: ERP systems can be easily integrated with multiple communication channels. This includes email, automated voice calls, chatbots, etc. so that you are never away from your clients and can provide them adequate service at a moment’s notice.
Enterprises, especially SMEs have been severely exposed to the ill effects of the COVID-19 outbreak. This is where we can help you. At Sage, we are home to industry-leading ERP platform that enable you to communicate with your clients proactively and help your business stay agile. To know more about COVID-19 Effects on Enterprises, You can also write to us at sales@sagesoftware.co.in.