3 Questions Virtual Leaders should ask Themselves during COVID-19

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Companies have been working remotely for decades but not at the scale that COVID-19 demands. Our digital infrastructure is yet not prepared to support such a huge workforce. And if the situation is not taken care of, productivity will decrease and losses will increase. The following article discusses the most important questions that virtual leaders should think about to come out of the ongoing crisis.  

1. How should I revamp my communication plans?

Communication plays an important role in carrying out business activities. This is why In-person meetings are considered the wheels of business. But the COVID-19 crisis has virtually put a stop to any kind of activity that requires interacting at an arms distance. Hence, online conferences are on the rise. Virtual leaders should ask themselves whether they have revamped their communication plans accordingly? This requires managing the following:

  • Mode of communication — Video, Text 
  • Periodicity of meetings — Daily, Weekly, Monthly
  • Purpose of meeting — Task Briefing, Doubt Clearance
  • Attendees — Frontline workers, Managers, CXOs

Also Read: Sage CRM Chatting Tool Integration Enables Faster Communication across Multiple Geographies


2. Should I redefine the roles and responsibilities of employees?

Speaking from an organizational point of view, remote working is a relatively new thing. It has brought a significant change in the productivity of a few employees. Those who were excellent in conducting In-person conferences are faring averagely well in remote meetings. Virtual leaders need to know the strengths and weaknesses of their employees and should assign responsibilities accordingly. To make their team more productive, virtual leaders need to hand-hold them, boost their morale, and give constant feedback on how to improve. 

3. Am I following up with the changing circumstances?

The watercooler discussions and uncalled meetings play an important role in developing a common understanding in the workplace. It’s easy to lose track of the bigger picture when you don’t have teams around. Virtual leaders need to ask themselves have they evolved according to the changing circumstances? Are they redefining their business strategy or are they too bogged down by business operations? Has the COVID-19 pandemic changed their perspective about the future? Do they have a sustainable strategy? These questions will help them realign their resources and nurture their workforce accordingly.

The COVID-19 pandemic has changed how companies function globally. Remote working has become the new normal and business conditions are changing every minute. Virtual leaders need to implement technologies that will help them in these times of crisis. This is where we can help. At Sage Software, we are home to world-class ERP and CRM software that will provide effective solutions to your specific business challenges. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

3 Ways to Reduce Screen Time during Remote Working

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One of the ill effects of remote work is that you need to stick to the screen for very long. This causes eye damage and muscle fatigue. Also, since you are working from home you can no longer take coffee breaks, have water cooler conversations, drive-by chats, and team lunches. Such activities allowed you a break from the screen but unfortunately, they are no longer possible. Here are 3 tips to reduce screen time during remote work.

 

Find opportunities to move around

 

A lot of remote work is done by sitting on the chair. To prevent muscle fatigue take regular breaks. Go to the kitchen to fill your water bottle. Take short breaks in between to move your hands and legs. It will provide your muscles the much-needed relief. Put the laptop on a higher counter so that you get to stretch your legs. Purchase a standing desk as it will ensure that you stand and sit alternatively. If you have a telephonic meeting where you don’t need to see through a camera, consider walking in your room during the conversation.

 

Your personal time is yours

 

Remote work doesn’t mean that you need to sit in front of your laptop 24/7. Taking breaks is equally important. To reduce screen time you can designate a few hours to have a little chit-chat with your family or friends. You can read physical books. You can have lunch alone without doing anything else. Also, after your work is done, you can go out and have a brisk walk. You can play your favorite sport or do anything that helps you reduce your screen time. 


Also Read: 5 Ways to Boost Team Productivity while Remote Working


 

Adopt physical over digital

 

To reduce your screen time further, you can adopt physical alternatives instead of going digital. For example, if you are preparing a business plan or a new strategy, you can sketch it on a whiteboard or paper. Prefer reading a physical book instead of its eBook version. Subscribe to physical magazines instead of online subscriptions. Studies suggest that taking breaks spur creativity. So, reducing screen time can actually be beneficial for you.

Remote working is the new norm. Unless there is a vaccine available for the virus, we will have to work from our homes. This calls for measures to reduce screen time as prolonged exposure to it can have negative effect on us. 

At Sage Software, we are home to world-class ERP and CRM software. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

Top 5 Tips To Resume Work After A Long Covid-19 Break

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There is not a single place on Earth that is unaffected by the COVID-19 virus. Peoples’ lives and jobs are at stake. The lockdown has helped curb the spread of the virus but has also pushed a huge chunk of people below the poverty line. Now that the world is learning to live with the virus and economic restrictions are being lifted, here are 5 tips that will allow you to resume work after a long COVID-19 outbreak.

Keep your workplace hygienic

Maintaining good hygiene is imperative in the fight against the COVID-19 virus. Keep a huge stock of handwashes, sanitizers, and soaps at your workplace. Also, keep a good supply of masks (WHO recommends N-95 masks for Coronavirus) so that the virus doesn’t spread through the air. Give the government recommended body kits and equipment to sanitation workers who clean your workplace. These steps will ensure that your workplace is hygienic and the spread of the virus is contained.

Encourage remote working

Create remote working policies and encourage people to work from their homes. This will save the employee’s commute hours and will allow them to spend more time with their families. A study by Airtasker suggests that remote workers work for 1.4 days more than their office counterparts. Call only those employees who cannot function without being actively present in the office premises. Try maintaining an active workforce of not more than 25% workforce. This will prevent person-to-person transmission of the virus. 

Care for those who are sick

As of writing this article, COVID-19 pandemic has affected more than 4.8 million people across the world. Thus, it’s highly likely that a few of your employees might also be affected by the disease. As a responsible company, you must care for those who are sick and give them adequate medical facilities. If you find someone sneezing, coughing, or showing symptoms of the virus, ask them to visit the doctor at the earliest. Also, conduct a free coronavirus test for all your employees and get them checked every month. Moreover, you can also give a coronavirus insurance policy to your entire workforce.

Train your workforce in remote working tools

Although people fantasize about remote working and never fail to show a deep urge for work-from-home policies, they are less trained when it comes to using remote working tools. This is why it’s important to impart adequate training to your workforce. Conduct training sessions and teach them the basics of virtual face-to-face tools (Skype, Zoom), File sharing applications (Microsoft One Drive), and Real-time project collaboration tools (Google Doc), etc.


Also Read: 5 Ways to Boost Team Productivity while Remote Working


Stay well informed about how the world is evolving

The world is changing at a rapid rate. Human tests have begun in a few countries and we hope to hear good news soon. But nobody knows how long we may have to live in our homes. Thus, it’s imperative to keep a close watch on how things unfold. This requires staying updated with important news from institutions – such as the World Health Organization – that is leading the battle against the virus.

The fight against the COVID-19 virus is on. But until we have a clinically tested vaccine, the world wouldn’t be able to return to the pre-lockdown era. Thus, Remote working tools are the best available solution under the current circumstances. This is where we can help. At Sage Software, we are home to world-class CRM, ERP and HRMS software that will make remote working a piece of cake, boost employee productivity, synchronize inter-departmental activities, and generate more profits. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

4 Questions To Ask Before Remote Selling

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The COVID-19 crisis has made remote working the new normal. People are working from the confines of their homes without any face-to-face interaction with their team. But this has raised many doubts that need to be answered at the earliest. ‘Remote selling’ is certainly one of them. This article focuses on 4 most important questions you should ask yourself while remote selling.  

Question 1: Are people still buying?

The short and sweet answer is Yes. People are buying and in huge quantities. But only those items that are required for survival. If you sell groceries, toiletries, medicines, and medical equipment, then it’s highly likely that you are making huge profits. But if you have a travel, tourism, or hotel business then you are probably making losses. In such circumstances, you must repurpose your business and manufacture those products that are high in demand. For example N-95 masks, PPE (Personal Protective Equipment) kits, hospital beds, ventilators, food, and beverages, etc.

Question 2: Is the future of face-to-face meetings bleak?

While remote working has opened new job opportunities for people working in digital marketing and allied fields, salespeople feel a little worried. This is because they have traditionally been selling face-to-face and have little experience when it comes to remote selling. But the recent COVID-19 outbreak has altered the way we do business. Face-to-face meetings have completely halted and virtual conferences seem to be the only way out. 

According to InsideSales.com, the time spent remotely by field sales representatives has increased from 24% in 2013 to 45% in 2017. This is a welcoming statistic but it needs to improve further. Current conditions warrant that salespeople should learn virtual selling strategies to stay relevant in the market.


Also Read: 5 Ways to Encourage Employee Participation in Virtual Meetings


Question 3: What should be the right tone of my marketing messages?

Setting the right tone for your marketing messages is of utmost importance. It helps the customer know that you care for them. This requires carefully planned words and adding an emotional appeal to your marketing content. You should also think about what kind of messages would interest your customers during the COVID-19 pandemic. A careful examination would reveal that insurance policies and term plans have the highest selling potential during these tough times. Another thing that you should take care of is to turn off your automated follow-up emails and redesign your sales and marketing campaigns to better suit your customer’s current needs. 

Question 4: What remote working tools will help me?

As a salesperson, you have to embrace technology. Even after the COVID-19 pandemic ends, the world is going to be behind your screen. Video chats instead of face-to-face meetings will be the new normal. This changes the selling equation completely. Remote working tools such as Skype, Zoom, Google Drive, Microsoft One Drive, and social media will help you work from home with ease. A CRM software will integrate all the above-mentioned tools and even more in a single platform and provide extra features to cement strong relations with your customers. 


Also Read: 5 Ways to Boost Team Productivity while Remote Working


Businesses across the world are taking the digital route. This is changing the dynamics of most operations that were traditionally done on-field. With the work-from-home strategy dominating the business front, enterprise technology will rule the roost. This is where we can help. At Sage Software, we are home to world-class CRM, ERP and HRMS software that will make remote working a piece of cake, boost employee productivity, synchronize inter-departmental activities, and generate more profits. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

 

5 Keys for Building a Successful Remote Organization

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Remote Working Success

Companies are completely relying on their remote workforce in the wake of the COVID-19 pandemic. Unfortunately, those companies that lagged in transforming themselves into a virtual organization, are going through tough times. And with uncertainty staring at our face, the future seems grim. This article throws light on how you can strengthen your geographically dispersed teams and build a successful remote organization.

Avoid culture shocks

The essential characteristic of a remote workforce is that the teams are geographically separated. In an office setting, visual cues and physical touch play an important role. It’s easier for managers to keep an eye on their teams and check their performance. The same doesn’t hold for remote teams. As experts say, the main point of contention for companies that haven’t embraced remote working yet is not technology or connectivity, but culture shocks. This is because traditional companies have little/no prior experience of working remotely. They have to restructure their workforce right from the leadership team to the executives at the bottom. Initially, companies may face some resistance and it may appear to be a tiresome and expensive task, but once the transformation is complete, it pays off in more than one way. 

 


Don’t Miss: 5 Ways to Boost Team Productivity while Remote Working

Build a situation room

In the current times of uncertainty, we must observe situations with a sound mind and an emotional heart. This not only helps to know of the advancements in the outside world but also helps create a decentralized virtual organization. Managers shy away from distributing autonomy. They often delegate powers in the hands of a few individuals — those they think have enough experience and skills to understand the context of the situation. A better way to manage this is by creating a situation room

A situation room is a place where the leadership team meets and monitors how conditions are unfolding — both inside and outside the organization. Once the outcomes of the meeting are shared with the employees through the company’s private communication channel, managers feel comfortable distributing authority. This is because they rest assured that the teams are in a better position to contextualize their decisions. A positive outcome of this exercise is that it allows teams to make informed decisions expeditiously without waiting for approvals from top-level managers. 

 

Reduce the delay and friction

Since the remote workforce is made up of geographically dispersed teams, it’s difficult to maintain a close watch on each of your team members. This can often lead to massive delays and sporadic frictions. The DACI model — which stands for Driver, Approver, Consulted, and Informed — provides virtual organizations with a successful counter to the problems mentioned above. 

This model divides responsibilities among the team members and makes decision-making effective and efficient. The following points make this clearer:

  • Driver: They collect information, keep a tab on new data, and drive the entire team
  • Approver: They are the decision-makers who give the final nod
  • Consulted: They are the ones who hold expertise in their respective fields and disseminate knowledge 
  • Informed: They are the ones who need to know the outcomes and decisions because it impacts the work they do

Once the boundaries are set and duties are allocated it’s easy to speed up team interaction and avoid ambiguities.

 

Build a homegrown application to track important messages

Communication portals — such as WhatsApp, Facebook — are the Amazons of the digital world. A message that is lost is lost forever. Thus, it’s imperative to store all forms of communications — news, key conclusions of meetings, discussions, updates — in a repository so that they are easily retrievable. This calls for businesses to reduce their dependence on public chat apps that are susceptible to hack attacks and allow minimum traceability. Rather they should build their communication applications that provide a safe way to send data and a fast method to retrieve messages. An organizational decision-making muscle such as this enables companies to make better decisions over time.

 

Increase data literacy

Have you heard the cliche “Data is the new oil”? Well, cliches exist for a reason. We live in a world that is gradually being overtaken by data. Also, in times when virtual organizations are sprouting like never before and the concept of a remote workforce is gaining momentum, it’s imperative to make your employees data-literate. You should organize data-literacy camps (at least once a month) where they are taught about the basics of Machine learning, AI, and statistical models — the founding pillars of the information age — that will help them respond to new questions and challenges promptly. 

The five points mentioned above will help you build a fast and agile remote organization and enable your employees to lead a meaningful work-life. This is where we can help. At Sage, we are home to world-class ERP & CRM software that will enable you to transform into a successful remote organization. You will be well equipped to deal with the challenges of the new age and work your way up the ladder. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

Work from Home Ain’t Going Away Anytime Sooner

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Are you of the opinion that remote working decreases employee productivity? Are you wonderstruck by the technologies of the future – AI and robotics – and think that sooner or later they will replace humans? Well, nothing of that sort is going to happen any time soon. Companies across the globe are encouraging remote working and are spending heavily on remote systems. This article elaborates on why remote work is going to expand its roots in the coming days and why work from home ain’t going away anytime sooner.

Increased Productivity

Companies of yore believed that allowing employees to work from the comfort of their homes would snatch away their productivity. Those were the times when qualities like discipline, obedience, and adherence to a time-table were celebrated. Sadly, it has continued to this day. But recent reports have indicated that teleworkers are about 35-40% more productive than their colleagues who work in an office setting. Another medal of honor comes from the fact that remote workers produce results that have 40% lesser quality defects.

The fact of the matter is when you provide your employees the liberty of enjoying a good time with their families, participating in important events in their kid’s school, or watching their favorite Netflix drama at midnight, they recompensate with increased productivity, higher engagement, better retention, all of which contribute to sky-high profitability. Based on the stats and the facts shared above, it is evident that work from home ain’t going away anytime sooner.


Also Read: 5 Ways to Build a Strong Remote Working Team


The emergence of IoT and Big Data

With the emergence of IoT, work-from-home has become a tip-of-the-tongue term. This is because of the wide availability of IoT systems – AI home assistants (Alexa, Siri), Data analytics, asset tracking devices, smart grids, IoMT (Internet of Medical Things) – that we can stay in touch with everyone and work on almost anything from the comfort of our home. Also, Big Data technology has made it very easy to measure stuff and get real-time statistics that help forecast the future trajectory.

Today, we live in the times of the gig economy. A start-up or a multinational conglomerate can find a domain expert at the click of a button. Thanks to IoT and Big Data, the world is full of freelance experts that provide expert services from their home at a reasonable price. These things indicate that work from home ain’t going away anytime sooner.

A decade back, people visualized work-from-home to be an outlandish concept. Something that could only be achieved in dreams. But positive results of studies conducted on employees globally coupled with the emergence of enterprise technology, that attitude has vanished. Today both – employers and employees – are embracing the idea of remote working and believe that it will redefine the employee-workplace relationship forever. These factors suggest that work from home ain’t going away anytime sooner.

 

At Sage, we are home to world-class CRM, ERP and HRMS software that will make remote working a piece of cake, boost employee productivity, synchronize inter-departmental activities, and generate more profits. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

5 Ways to Boost Team Productivity while Remote Working

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As the COVID-19 crisis deepens, the world is going through a massive change. Employees across the world are doing work from home. It’s for the first time that remote working is happening at such a large scale. This has given rise to new complexities and compelled companies to innovate and rethink new ways of doing business. One of the biggest challenges that managers are currently facing is to monitor the daily routine of their subordinates and ensure that they remain productive. Let’s dive deep and discuss 5 ways to boost team productivity while remote working.

1. Formulate policies that apply equally to all

One of the biggest points of frustration for employees is to find that different rules apply to different employees. To boost team productivity, you must keep that in mind and formulate policies that apply equally to all. For example, you must make it very clear when a customer email should be answered – in a short span of 15 minutes or after 24 hours. Also, whenever you shoot a team mail, encrypt it with a password or ask for a digital signature that needs to be put before accessing/opening it. This instills a sense of responsibility in the employee’s minds and indicates that everyone in the team is treated equally.


Also Read: 5 Ways to Build a Strong Remote Working Team


2. Flexible working hours

It’s a matter of fact that some people are more productive during the wee hours of the morning and others late at night. To boost employee productivity while remote working, you should allow your team to work whenever they feel the most productive. You can create a small window of “necessary business hours” during which the entire team will have to log in but provide them the freedom to work as they like during other hours.

3. Insist on using appropriate communication tools

Remote working can go topsy-turvy if you lack an appropriate communication strategy. The following points will help you build a strong communication strategy:

  • Video communication tools: It helps to conduct face-to-face video and brainstorming sessions with teams. For example Skype.
  • Text-based communication tools: It helps send real-time messages to team members. For example WhatsApp.
  • Collaboration tool: It enables geographically dispersed teams to work on the same project. For example Google docs.
  • Data repositories: It allows teams to store, share, and access large amounts of data in the form of PDFs, pictures, audio, and video files. For example Google Drive.

4. Use performance management tools

While working from home, employees sometimes disregard their work. This is where performance management tools play their role. They enable managers to keep track of what the employee is currently working on and give a detailed description of what projects are nearing their end and what’s in the pipeline.

5. Give due credit to the efforts put in by the team

Remote working is a relatively new concept so managers may have to deal with a new kind of employee behavior. But it’s important to give credit where it is due. If you find anyone in your team going the extra mile, make sure that their efforts are noticed by the team as well. You can create a title such as “Remote working employee of the month” and send a chocolate box or a pizza to the deserving candidate.

Boosting team productivity is an essential element of remote working. If due care is not given, it can lead to employee dissatisfaction and resource misutilization. At Sage, we are home to world-class CRM, ERP and HRMS software that will make remote working a piece of cake, boost employee productivity, synchronize inter-departmental activities, and generate more profits. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

5 Ways to Build a Strong Remote Working Team

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What do you picture while thinking about team building? Is it office parties or team lunches? Well, according to the report, around 70% of the global workforce works remotely for at least once a week. With the rise of geographically dispersed teams, it is important to think of new ways of team building and collaborating with your colleagues. This article discusses 5 remote working tips and team-building exercises that will allow you to build a resilient team.

 

1. Allow your team members to know each other well

  • The essential motive of getting team members to know each other is to build mutual trust.
  • Trusting team members collaborate well with each other and easily share business-critical information.
  • The best way to start a team meeting is by asking a fun question such as “Did you watch the latest episode of Sacred Games?” or “Are you planning to attend the Ganpati festival this year?”. Fun questions help bring down unnecessary concerns and worries, and creates a productive environment.
  • An important remote working tip is to learn about the past experiences of your team members and congratulate them for every small accomplishment.

 


Also Read:The Perfect Medley between Remote Working and Business Productivity


 

2. Plan virtual get-together

  • A virtual get-together is a new experience and at first, appears to be unresponsive, but gets delightful over time.
  • You can plan virtual pizza sessions where the whole team will order the same pizza and eat at the same time as others on-screen.
  • You can also play virtual games online and enjoy together. Such activities bring team members closer.

 

3. Use technology to its maximum

  • Encourage your team members to look outside normal voice calling.
  • Ask them to connect on messaging apps like WhatsApp or Facebook messenger and enable informal conversations like sharing pet photos.
  • Greet each other using gifs and memes.
  • Use Video conferencing tools such as Skype to conduct team-building exercises like online tutorials.

 

4. Meet physically at least once a week

  • Make it mandatory for all your team members to meet at least once a week in the office.
  • Nothing can replace the feel of touch and those lag-free chit-chat sessions.

 

5. Encourage shared leadership

  • An important remote working tip is to allow your team members to work as they like. They shouldn’t feel that they are being constantly monitored and would face strict punishment if they fail to follow the guidelines.
  • A good team-building exercise would be to allow your team members to take risks and test new ideas.

 

The above mentioned remote working tips and team-building exercises will certainly enable you to make a better, stronger, and resilient remote working team. And enterprise technology will help you in your endeavor. At Sage, we are home to world-class CRM software that will let you stay connected with your team 24/7 and allow you to work with the same vigor in an office setting. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

5 Ways to Encourage Employee Participation in Virtual Meetings

Reading Time: 3 minutes

The four main reasons for holding a meeting are – to solve complex problems, to create influence, to make decisions, and to form strong relationships – all of which are active processes. And since virtual meetings are passive in nature, they do not provide the best milieu when it comes to increasing employee participation. This article elaborates on the top 5 ways to encourage employee participation in virtual meetings.

 

1. The first-minute rule

Before you start talking about the problem at hand, you should make your team realize the gravity of the situation. There are three ways of doing this – statistics, anecdotes, and analogies. You can make virtual meetings very effective if you employ one or all of these strategies in the first minute. You can use the statistics strategy by providing a comparative graph displaying sales percentages of your competitor vs. yours. Or you can share an anecdote of how your customer service department failed to provide globally competitive prices that led to the loss of a huge chunk of customers. Or you can make an analogy of how wild dogs can kill a hyena, which is about twice as big as the former when they hunt in packs. The three strategies mentioned above will help you to make your point clear and ensure that your team empathetically understands the problem.

 


Also Read:  The Perfect Medley between Remote Working and Business Productivity


 

2. Counteracting the implicit decision-making rule

When people enter a social setting, they implicitly take up many roles. For example, when they enter a cricket stadium, they become an observer – they are there to watch the game. Or when they enter an e-gaming studio, they become an actor – they are there to play the game. The same happens when they participate in virtual meetings. They implicitly take the role of an observer. This is where you need to exercise restraint. But you cannot do so by simply saying “I need this session to be more of a conversation than a mere presentation.” No. This will be futile. Instead, you can encourage better participation by creating opportunities where your team members can take meaningful responsibility.

 

3. The diffusion of responsibility rule

Research indicates that if a thief steals your wallet in a subway, you are less likely to get help if the train is crowded. The diffusion of responsibility rule suggests that the more people are responsible for a task, the less each of them feels responsible to accomplish it. And virtual meetings are prone to this rule. Following are a few things you can do to break free from it:

  • Break down teams in size of 2 to 3 members max.
  • Assign engaging tasks to the team.
  • Define problems in a way that doesn’t give your team reasons to hide rather allows them to collaborate and engage actively.
  • Tell them about the apps they use to collaborate for the given task – Skype, Slack, Zoom, etc.
  • Assign a limited time to the team to complete a given task.

 

4. The minimum slide rule

This rule suggests that you should prepare presentations with minimum slides. This helps improve team engagement by filtering non-important information. On the other hand, if you put slides after slides of data, statistics, and figures, it leads to passive engagement and defeats the purpose of the virtual meeting. Thus, if you have twenty minutes in your hand, you should try making your case in not more than 3 slides. Extra slides can be used to accomplish the objectives discussed in rules 1 to 3.

 

5. The 5 minutes task rule

To drive maximum employee engagement, you should employ the 5 minutes task rule. It will help your team to avoid procrastination and avoid them to implicitly take up the role of an observer as described in point 2. This rule suggests that you should divide an important task into subtasks of 5 minutes each. For example in a 20 minutes presentation, after every 5 minutes, you should ask your team members to do the following:

  • Ask them to provide suggestions on the matter discussed
  • Create a poll and ask them to vote
  • Ask them to list down the most important problems they face on a daily basis

 

Since virtual meetings lack physical contact, they can turn passive and boring if due care is not taken. To avoid this and to encourage employee participation, the 5 ways discussed in this article will help you make the mark.

 

At Sage, we are home to world-class CRM, ERP and HRMS software that will make remote working a piece of cake, boost employee productivity, synchronize inter-departmental activities, and generate more profits. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

Key Challenges SMEs are facing during Coronavirus Crisis

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Corona Virus has spread in every nook and cranny of the world. The death toll is rising exponentially and global markets are plummeting like never before. Governments have ordered a total lock down and asked citizens to self-quarantine themselves by staying back in their homes. While from a health perspective this is a good step, it has serious business implications. Businesses, especially SMEs cannot withstand the state of financial turmoil for so long. This article talks about the key challenges that SMEs are facing in the coronavirus crisis.

1. Limited or no online presence

Generally speaking, SMEs have limited online presence. They rely more on manual methods of working, but current circumstances don’t permit that. When the whole world is working from home, and when governments have formulated strict regulations for anyone venturing out on the streets, you cannot afford to run your business in the old fashioned way. Say, for instance, you run a chain of restaurants in the city and rely on customers who show up daily. But, due to the COVID-19 outbreak, the incoming traffic is nil. You will have to change according to the circumstances. Sign up for an online delivery service to get the food delivered at your doorstep.

2. Less exposure to remote working

Due to the Corona Virus crisis, companies across the globe have asked their employees to work from home. This is why remote working has emerged as a formidable solution to fight the virus. As far as SMEs are concerned, it is a fairly new concept that requires proper planning and implementation. SMEs should understand that remote working technology will help them to stay connected with their geographically dispersed teams 24/7, share documents and files instantly, resolve customer queries at a moment’s notice, and keep a watch over business processes from the factory floor without the involvement of onsite workers.


Also Read: Genie for Service Industry to Solve Remote Working Challenges


3. Difficulty in keeping clients

Companies of all sizes – big and small are struggling to keep their clients. Though big companies can keep themselves afloat during times of crisis, the same does not apply for SMEs. They survive on regular cash inflow. But when people are more inclined to save money, expecting them to buy your products and pay for your services with the same vigor is a pipe-dream. SMEs should prepare a list of vulnerable clients and offer a bail-out package in the form of late payments or discounts to keep clients in their books.

The corona virus crisis has ruined the entire world economy. It is expected to only worsen in the coming times. The situation will aggravate, especially for SMEs if they don’t invest in technology. The best way out is to purchase an ERP that will help SMEs make their business agile and manage it conveniently. At Sage, we are home to an industry-leading ERP for SMEs that helps you deal with all the challenges mentioned in this article. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.