Top 5 Enterprise Management Tips for Insane Success

In the digital age that we live in, starting a business has become easy. You would be shell shocked if you compare today’s business environment – the time it takes to register, investment and resources required, and the web of mandatory compliance – with that of a few decades back. But the new age brings with itself new challenges that need to be solved. This article talks about 5 enterprise management tips that will help you attain insane success.

1. Enterprise management tips for having a properly structured business plan

A well-structured business plan is a must for any business. It helps you focus on your target audience and develop a clear brand messaging. It lets you distinguish between the best and worst possible scenarios. It allows you to set benchmarks, deadlines and monthly targets. Here are the 5 most important uses of a properly structured business plan.

  • Helps build customer profiles
  • Helps conduct thorough market research and analysis
  • Helps formulate a pricing strategy
  • Gives an elaborate view of your operating strategy
  • Furnishes an executable finance strategy

Also Read: Experience Digitization Through Enterprise Technology


2. Enterprise management tips for closing the deal

The advent of social media and other communication channels has caused the information to spread like wildfire. Thus, customers are well equipped to make better decisions. This has changed the rules of the game. It has increased customer expectations and made deal-closing a tough job. The following are 4 imperative things that sales agents must keep in mind while dealing with clients.

  • Nurture relationships with the right customer
  • Analyze the critical pain points of your customer
  • Use case studies and stories to influence your customer
  • Make a list of objections your customers may raise and study them thoroughly

3. Enterprise management tips for expanding your pipeline

The wide availability of product and price information, live demos, and reviews have made customers very well informed. This has rendered cold calling obsolete. This point elaborates on the 5 most important things that agents need to focus on to grow their pipeline.

  • Find your specific market and ideal prospect
  • Build your audience based on a set of market approved criteria
  • Rely only on data from accurate sources
  • Do a thorough analysis of your customer database before approaching them
  • Formulate a territory strategy for your sales team

4. Enterprise management tips for breaking information silos

Information sharing is crucial for every organization. It helps speed up business activities, improves business intelligence and makes the company more agile. Information silos restrict this free flow of data and form information barriers. The following are 4 tips to demolish them.

  • Build consensus to share vital information.
  • Focus on building common targets for different departments.
  • Conduct inter-departmental exercises and impart collaborative training
  • Eliminate technical glitches by implementing the right collaboration tools to share data

5. Enterprise management tips for cementing better relations with your customers

An array of research provides ample evidence that finding new customers is way more expensive than retaining existing customers. The following 4 points illustrate how modern-day enterprise technology – such as a CRM system – helps convert prospects into loyal customers.

  • Access customer data within a few seconds
  • Allow customers to post questions on a real-time basis
  • Resolve customer queries through various channels including voice calls, live chat, social media, etc.
  • Enables customers to provide recommendations, post reviews, and meet with other customers.

Also Read: 4 Proven Ways Sage CRM helps to build better Customer Loyalty


Starting a business may have become easier than ever but running hasn’t. It requires a thorough analysis of current conditions, discovering new ways of doing business, building new clients and retaining the old ones, and eliminating obsolete business processes. This is where enterprise technology comes as a savior. At Sage, we are home to world-class ERP and CRM software that helps you run your enterprise like a pro. To know more about it, SMS SAGE to 56767. You can also write to us at sales@sagesoftware.co.in.

 

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

 

 

 

3 Must-Have Remote Working Business Tools

SMEs are redefining the business landscape in India. According to statistics, there are more than 40 million SMEs in India, employing a combined workforce of more than 100 million people, and contributing a staggering ~25% of service sector GDP. The data indicates the burgeoning magnitude of forces in play here. For these forces to work in sync it requires a collective effort of clever business strategies, a will to outperform and efficient use of modern-day technology. A small visit to an SME facility is enough to understand that it is being run by some of the brightest minds in the country who understand the A to Z of their business, but it also shows the dark side of it. That they still prefer to function in a technology reluctant environment. This calls for a deeper understanding of various business tools that can help them achieve greater profitability and compete with big corporate.

Following are the 3 Must-Have Business Tools for SMEs:

1. CRM (Customer Relationship Management)

One of the notable qualities of SMEs is their ability to form strong, stable and long-lasting relationships. This is because most SMEs are family businesses where kids learn the nitty-gritty of a business from a very young age. They learn how to spot viable business opportunities, form valuable partners, open profitable ventures, and deal with important issues at a lightning-fast speed. They don’t learn these things from some world-renowned management institute, rather it’s in their blood. But there is a negative side to this too. Due to their limited acquaintance with the outside world, they fail to recognize the role that technology can play to boost their communication. This is where Customer Relationship Management (CRM) software can help them. It helps a business manage its customers with super-ease. It provides them the ability to build deep-rooted relationships with their customers, make their sales reps proactive and, share important information with team on-the-go. The following points explain the uses of a CRM software lucidly:

  1. A business can get customers through different channels such as Email, Telephone, Search Engine ads, and Social media sites like Facebook and Twitter. CRM software provides businesses the ability to effectively respond to their queries and also cross-sell and upsell their products and services. Thus, increasing their revenue significantly.
  2. Think about this scenario. Suppose a sales rep who is onsite wants to update important information about his client. In normal circumstances, he can do this only after reaching the office, but a CRM software allows him to update information on-the-go. Also, sales managers can check the progress of sales reps in terms of their sales targets, keep an eye on the status of ongoing campaigns, and provide insights into conversion effectiveness in the sales pipeline.
  3. A CRM software also helps compare prices and discounts offered by different suppliers, and keep track of meetings with vendors and invoices raised by them.

 


Also Read: Top Advantages of CRM for your Sales and Marketing Teams


 

Finding the right CRM software is a long and hard exercise. Though cost is an important factor, there are many others that top the list. At Sage, we understand your challenges and provide tailor-made solutions so that you can address them with ease. Our industry-leading Sage CRM software will help your business in building long-lasting and profitable customer relationships.

 

2. ERP (Enterprise Resource Planning)

In the information age that we live in, data has become the new oil. Businesses require efficient management of data to survive and compete and contrary to the widespread assumption, SMEs are not immune to this anymore. With swathes of data being bombarded on a daily basis, traditional methods such as paper spreadsheets, charts, and logbooks have been rendered useless. These techniques of data storage and manipulation are okay till business is in its infancy. But when the time is right, when it decides to up its game, modern resource planning methods have to be adopted. ERP can help businesses effectively manage their accounting, finance, and logistics needs.

The following example will help you understand how ERP can help boost the productivity of the Logistics Department.

Take for example a tire-manufacturing business that produces 200 tires per day. Suppose the ERP software finds that the company would fall short of 100 tires on Thursday and it takes 3 days for the bells to reach from the vendor to the company premises. As a result, the ERP software will automatically place an order of 100 tires with the preferred vendor on Sunday so that they reach on time and the business functions at its normal pace.

 


Also Read: Manage Financial Risk with an ERP


 

3. HRMS (Human Resource Management System)

The defining parameter for the success of a business is the productivity of its employees. A highly productive employee achieves targets on time, takes initiative, does not run away from solving complex problems, and has good communication and networking abilities. But this doesn’t come naturally, especially in the case of SMEs where either the HR department virtually doesn’t exist or exercises minimal power. HRMS does away with such issues and also assists in other crucial functions as mentioned below:

 

  1. It maintains a central database that contains important information related to employees, vendors, suppliers and other stakeholders.
  2. It helps update information on-the-go such as enrollment of new employees, benefits and other status changes.
  3. It tracks the current status of employee development programs.
  4. It simplifies salary processing by managing the complete payroll process.

 


Also Read: How HRMS Software Can Boost HR Team Productivity?


Sage is a leading organization when it comes to ERP. Our world-class Sage 300cloud helps facilitate your business processes. We offer an array of customizable solutions and tailor it as per your business needs so that you function without any hassle. today to know how we can help automate your business activities and make your day-to-day business functions fast, efficient, and convenient.

Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.

Customer Engagement, Social Media and Mobile CRM

Customer Engagement, social media and mobile CRM have already changed the business landscape. To a great extent they have helped us grow and achieve our goals but to a good extent also made it challenging to hold on to the constant wave of obstacles that have popped up due to this advancement. Social media and mobile CRM and commerce are gateways to get to the customers’ abode and grant them what they really want through an easy, quick and reliable way.

Today’s business era has taken a complete U-turn from personal attention to customer engagement! Customers are the lifeline for any company to accomplish their set targets and achieve never expected results.

While customer loyalty, customer service, customer gain are fine, but what is better is your power to keep them constantly engaged in order to convey your eagerness to attend to them whenever they want. And what’s more, customers too have begun to command even more attention by companies so that they listen to them, their needs, doubts, queries, and most importantly solve their problems by providing the best solutions.

 


 

Also Read: 3 Ways Mobile CRM is Remodeling Wholesale Distribution


Social media in the recent years has become the world’s most convenient way to reach out to anyone, anywhere, anytime without any laborious efforts and everything with a single click. These three words mean the world to both the parties, businesses and customers.

It’s excruciatingly boring to connect with the customers just through the phone lines or the normal email messages. Social media here brings in the exciting element of a new way of connection that makes sure the professionals are always on their toes to catch hold of the customers while they are having a gala time on the social media sites.

It becomes intelligent and smart yet industrious to keep them engaged while they are busy in the social circle. Such a platform offers them insights about recent company updates. Rich and innovative content, fascinating visual content, constant updates and the most important, response to their queries, questions and comments in the nick of time with convincing answers make it a big factor to keep them constantly hooked.

It’s remarkable to realize and explore that a mobile can replace computers, banks and ATMs when it comes to serving functions like online purchase, mobile banking, online payments, marketing and advertising, etc. but it’s still more imperative to understand that this new cutting-edge invention can do wonders for your business and accelerate your customer engagement and relationships. Fast paced world requires a fleeting medium of operation which is bringing us into mobile commerce and CRM.

 


Also Read: 5 Things you didn’t know your CRM can do for you


It’s a booming and flourishing industry that has already brought about an aggressive rise in various commerce activities, because of its easy and convenient factor and the countless options available, which would otherwise all together require fragmented efforts at different time periods and at different locations. Mobile commerce provides one single platform for customers to look for their requirements and rely on it without any headaches.

There might be in future, several more trendsetting technologies but what matters is the smart way of exploiting them to get what businesses want and what also matters is the willingness and readiness to understand the effect of growing advancements and how can customer engagement, social media and mobile commerce be better utilized to ultimately fulfill our business requirements as well as serve any company’s biggest assets, that are customers!

With such new trends, many things revolving around technology have changed on demands of customers. In ERP and CRM itself, we have seen many new terms like real time, accessibility, mobility, have become a reality. Integration with Social Media, lead generation through Twitter and LinkedIn is now a reality and companies should change their strategies to introduce better and smarter CRM and ERP software in their company. For more details, on new age CRM and ERP for SMEs, SMS SAGE to 56767 or contact Sage Software Solutions at sales@sagesoftware.co.in for a free demo.