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In the information age we live in, each one of us wants everything instantly. Nobody wants to waste time in receiving packages. Data revealed through research goes hand in hand with this new-found customer need. According to a survey, 41% of customers are willing to pay extra for same-day delivery. The study also indicates that 24% of customers are okay paying a premium price for getting their package delivered within 2-3 hours. But unfortunately, only 50% of retailers provide same-day delivery service. This is where expedited Shipping makes its mark by playing a pivotal role in the entire supply chain.
Expedited Shipping is a priority shipping service that enables customers to receive packages at a fast pace. This plays a vital role if a customer has ordered a product from a foreign country that may sometimes take months to get delivered. Customers have the option of paying an extra fee for getting the delivery as early as possible. Expedited Shipping has many options, such as same-day delivery, next-day delivery, and express delivery.
Service time plays an essential role in deciding how fast the package will reach its destination. Trucking companies usually carry out expedited Shipping as they can move heavy loads across cities quickly. The trucks typically have two drivers so that one may continue driving while the other takes rest. Company policies and unknown factors such as weather conditions also impact on-time delivery of packages.
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Expedited Shipping takes about 2 to 3 days to deliver packages. But as described above, it also depends upon the company’s policies. Generally speaking, if it takes 7 to 8 days to deliver packages through standard shipping service, it will take 2 to 3 days less in case of expedited shipping service.
Expedited Shipping for international destinations, of course, takes a longer time. Almost all global shipping companies offer customs clearance, insurance and tracking options, and door-to-door service. Fed Ex, one of the most widely recognized shipping company, offers overnight pickups that deliver the next day.
Although the primary reason for using expedited Shipping is to ensure that you receive packages as early as possible. Companies often provide other subsidiary services and ample benefits. The following are a few reasons why you should make use of expedited Shipping:
Perishable items have a minimum shelf life. If they aren’t appropriately preserved, they are rendered useless. Examples include meat, fish, poultry, frozen food, baked items, and dairy products. These items need to be adequately refrigerated; otherwise, they get spoiled and become unsafe to consume. Expedited Shipping ensures that such items reach their destination on time and are stored in warehouses.
The primary purpose of expedited Shipping is to reduce the delivery time significantly. On average, it lessens the package arrival time by 2 to 3 days compared to standard shipping service. Today, when people can download everything instantly on their smartphones, they would hardly like to wait for receiving their packages. Companies like Amazon understand this well and have started delivering packages through drones so that customers can receive them in just 1 to 2 hours. So if saving money is a lesser concern than saving time, go for Expedited Shipping.
Shipping products is a serious business. If due care is not given, it can result in product damage, angry customers, create stocking challenges, and give rise to inventory issues. Also, if the product is severely damaged, the shipping companies have to bear the cost of replacing the damaged goods. Moreover, eCommerce giants like eBay and Amazon penalize shipping companies that use poor quality packaging material and have a long history of delivering damaged products. Since companies have a significant margin for expedited Shipping, they use high-quality weather-proof packaging materials, unambiguous labeling, fills like foam or air packs for cushioning, and waterproof sealants.
With a rise in per capita income and customer awareness, expedited Shipping is slowly and steadily turning from a special to general service. More customers are opting for it as they want to receive their products as early as possible. Thus, it has become a critical feature distinguishing between suppliers that provide the service and those that don’t. An added advantage is that you will earn higher revenues. As a shipping company, if you don’t offer expedited shipping services, it’s high time you do; otherwise, your customer base will shrink and you will become a laggard in the industry.
By providing expedited shipping services, you will save on storage — inventory and warehousing costs. Although eCommerce giants like Amazon and Alibaba have millions of acres of warehousing space, they cannot store all the products that are manufactured in the world. Also, the inventory stocking costs are increasing day by day and government regulations are becoming tighter. In such a scenario, expedited Shipping comes as a rescue as companies don’t have to store products for a long time.
Are you searching for marketing automation software such as ERP and CRM systems to plan your resources efficiently and better deal with your customers? We can help you. At Sage Software Solutions (P) Ltd., we are home to world-class ERP software and CRM software that will solidify your business tech support fundamentals and enable you to build a customer-centric organization.
Disclaimer: All the information, views and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views or objectives of Sage Software Solutions (P) Ltd.