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Customer Relationship Management (CRM) software has grown across length and breadth of the IT sector. Proving to be the biggest software market, CRM is expected to become $80+ billion in revenues by 2025. One of the major reasons, CRM software is gaining momentum across all industries is real-time data accessibility through mobile and cloud solutions. So next time you are about to get ready for a client meeting, simply login to your CRM software, pull out all the customer related data along with previous interaction cycles in a jiffy and win that deal.
Now that we are well aware of the Aha moment of CRM, circling back to the headline here are a few top reasons why manufacturing industry needs a CRM software.
One of the biggest challenges faced by manufacturing industry is the looming labor shortage. A recent study demonstrates that by 2025, there will be a shortage of 3 to 3.5 million manufacturing jobs. Based on these stats, it is easy to devise that with less employees, customer service will get stringent in turn affecting the overall company performance. Apart from this, maintaining product quality and supply chain, enhanced customer relationships, demand forecasting and increasing business profitability also demands attention.
In this blog, we have curated top 10 reasons why manufacturing industry should adopt CRM.
Sage CRM for manufacturing industry drives customer experience in multiple ways that goes beyond Phase 1 strategies. Spanning over 70 countries, Sage CRM offers intelligent business software solution to mid and large sized companies to efficiently manage their operations and increase profitability.
To know how Sage CRM can help manufacturing industry attain their goals, contact us here. You can also SMS SAGE to 56767 or write to us at email@example.com for a FREE demo or CRM consultation.