Why Employees in an organisation must have genuine understanding about ERP?
Implementing a new ERP system is certainly an expensive, time-consuming or complicated task that an organisation makes. Nevertheless, successful implementation of an ERP system can help an organisation to streamline the workflow and achieve business goals easily and efficiently. To ensure that the ERP solution works efficiently, it is necessary for every employee in the organisation to be aware of the system’s process flow that helps to minimize potential problems that may occur while using the system. Failing to do so might result in employees disrupting the value of enterprise resource planning and the efficiency it offers.
Employees include everyone from the clerical department to higher-level executives. Even the lowest level employees, who perform tasks like administrative assistants need to have a basic understanding about the functioning of the ERP modules. This will help them understand how the reports are printed based on how the inventory of an organisation is distributed, which in turn helps them to know about some minor issues that may occur while printing the records.
Other personnel include people working in the accounting or finance department, who are responsible for executing and managing monetary transactions. At a certain point, issues might occur for them in transaction level, where they might find a need to examine the records. If these employees have an understanding about the finance modules of an ERP system, they can easily find out how materials, funds and resources are interrelated to each other.
Then there comes the high-level executives such as managers or supervisors of an organisation, who deal with only the outcomes. Sometimes these executives might find the need to go through the workflow of an ERP system and its data/transactions, here they need to have some understanding about the ERP, as this would save time for them as well as their subordinates.
ERP implementation may take time, but getting it to work for the organisation will always be beneficial. This calls for sheer dedication from employees in understanding the system. Note that, employees are the only ones, who are the end-users of the software.