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Ecommerce is a rapidly growing sector in India, for its ability to put the pedal to the metal, pacing up your sales performance and reaching out to the global market. The E-commerce industry has a limitless potential when it comes to gain market opportunity and gain an upward sales graph over and over, while helping you build a great customer base, which are essential pillars for every business.
However, it is easy said than done, as E commerce industry has its own share of twist and trouble when it comes to a country with low E-tail penetration rate like India. Over such tight market, the rising rivalry is just an added pressure on the sales and marketing managers. Therefore, to get the most of the available opportunities, Ecommerce leaders rely upon the efficient modern business management software.
Customer Relationship Management (CRM) software for Ecommerce is one such business management tool that lets you manage your leads and customers seamlessly. Sage CRM solutions for Ecommerce Industry is a leading provider of cloud backed CRM software, which not only stores all your customer database and other crucial data securely but also keep them within your grasp anywhere at any time of the day.
Entailing some of the key features of CRM for E-commerce Industry:
Business Intelligence and Market Analytics: keep a track of all the upcoming market trends and your rival’s tactics, forecast market requirements, thus, helping you stay ahead and prepared for the season.
Marketing Campaigns: Design effective marketing campaigns and manage them swiftly across various platforms, automate emails and SMS, eventually ensuring better quality leads for better sales opportunity.
Social CRM: Social CRM lets you manage your social activity on a single platform, so that you have better control over all your activity. It lets you schedule your social activity and campaigns for timely updates to your customers. You can also manage your online reputation as Sage CRM for E-commerce can track your brand mentions helping you solve your customer issues A.S.A.P
Customer Care: Sage CRM service for E-commerce Industry are well designed to proficiently take care of all your customer related hassles, which gradually provides you with loyal customers, “word of mouth” marketing and builds up your brand.
Thus, Sage software solutions is among leading providers of the smart CRM solutions for Ecommerce industry that takes your sales pipeline on an upward stroll, collaborate your sales and marketing teams and build up you brand reputation effectively for the overall growth of your company.
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Sage Group Plc is a leading supplier of business management software and services to more than 6 million customers.
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