Order Entry is the process of recording an order into the company’s entry system. This is done to maintain a repository for accounting and finance reasons and also view the information and make changes if required.
In the order entry, one of the main fields present and to be filled is Ship to Location. STL signifies the location where the product has been shipped to or which place shall it be shipped. The reason why STL plays a very important part in Order Entry Creation is because according to the Ship to Location, the price list in the Order Entry along with the territory, sales split and the respective state tax and other pricing additions according to the legislation. This is used widely in the Transport, Distribution and logistics Industry.
Any ERP System will have the customer information stored in the database but the Ship to Location might be different from the Customer’s Address. Hence, if the admin or the user misses to fill up the STL, the default address will be of the Customer’s taken from the records which will not be appreciated by the customer if he has specifically mentioned that the goods have to be sent to other location. This can also lead to delay in delivery of the goods if the STL has not been mentioned and the default address is picked up by the system.
Customer loyalty and Repeat business for the company will also be at stake. Hence, it is always a good practice to make the ‘Ship to Location’ field mandatory. This can be achieved by having the admin enter the STL at the header level itself to reduce the extra work of entering the location every time. Being on the top also makes it difficult for the admin to miss on the field to be filled up by the user.
In Sage 300, a scalable and advanced ERP Software for SMEs and Startups has a customizable feature for the Order Entry screen which puts the ‘Ship to Location’ field in the header screen itself and prompts the user to fill it and not leave it empty.
This will help the user to accurately calculate the tax and other pricing based on the state that the goods are being transferred to. This can also help the user to prepare permits and other required documents as per the place that the goods will be shipped to.
This same feature is customizable for Shipment Entry too. Now, let’s say that you forget to insert the Ship to location then the customized screen will give you an error message box that the “Please fill ship to location”. You cannot post the order until you insert the ship to location.
To know more about the Industry based solutions for your business, You can also write to Sage Software Solutions Pvt Ltd at sales@sagesoftware.co.in
Conclusion
‘Ship to Location’ is an essential field in Order Entry, allowing you to set or fill customer’s preferred or primary delivery location. Without STL field, the ERP system may by default treat customer’s billing address as their shipping address. It has the potential to create errors in pricing, tax calculations and delay order delivery.
To avoid any kind of errors in shipping documents, Sage 300 ERP system offers a customized ‘Ship to Location’ field during order entry. It enables users to fill the STL field before order posting, without missing any details. Sage 300 streamlines your shipping documentation by ensursing accurate pricing and taxation and boosting customer satisfaction.
FAQs
1. Is It Mandatory To Provide A Ship-To Location During Order Entry?
Yes, Ship-To-Location field is mandatory during order entry to ensure accurate order delivery location, especially when customers have multiple orders to send to different delivery addresses.
2. What Are The Risks Of Not Entering A Ship-To-Location In ERP Systems?
Without Ship-To-Location field in ERP system, businesses risk sending orders to wrong delivery location, miscalculating shipping and tax costs, thereby delaying order delivery.
3. Can I Configure My ERP To Make Ship-To Location A Mandatory Field?
Yes, leading ERP systems such as Sage 300, allow you make Ship-To-Location a mandatory field to ensure accurate order processing and streamline the shipping process.
4. Is It Mandatory To Provide Product Price During Order Entry?
Yes, product price is an important information during order entry, helping to generate correct invoice with accurate taxes.
