Social CRM – How it Helps Drive Customer Engagement?
You must have already heard about CRM (Customer Relationship Management) software and its benefits a million times. Businesses use CRM software to gain an advantage
Category: CRM
3 Effective Ways to Respond to Customer Complaints when WFH
Today, when we talk about Customer complaints, we have an array of communication channels that serve different purposes – interacting with colleagues, engaging with clients,
Top Advantages of CRM for your Sales and Marketing Teams
Customer service, marketing and sales departments are the busiest places in an organisation generating huge volumes of data on a regular basis. Thus, it becomes
How can ERP and CRM Integration Improve Operational Performance for your Business?
Although two different enterprise management systems, CRM and ERP solutions work great when in fusion. Whilst both these tools work great on their own, businesses
CRM for Cable Industry
Today, as technology is advancing, there is a rise in demand for technologically advanced electronics which can automate and share a lot of our mundane
Top 5 Ways to Handle Customer Complaints using CRM Software
Unlike CRM software, managing your contacts on an excel sheet, memorizing their names and creating columns for all their previous conversations can be a leap
Top 6 Benefits of ERP and CRM Integration
As you know that CRM or customer relationship management is a crucial tool for customer service, marketing and sales, whereas ERP helps streamline critical business operations.
10 Warning Signs that Indicate a Dry and Poor Sales Pipeline
Sales Pipeline or Sales is the lifeblood of any business. It is a never-ending process, wherein businesses want prospects and customers to buy repeatedly from
3 Proven Methods to Convert a Leads into Customer
Converting customers into visitors does not restrict to one particular company element for sure. It is a collective effort by multiple teams listed below: How
Customer Segmentation in CRM
A customer relationship management (CRM) tool is used to manage business contacts and access important information/ communication related to those contacts. It is used to