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COVID-19 crisis caught every industry by surprise and brought the momentum of daily life worldwide to a standstill. Millions of businesses faced a nightmare scenario for maintaining their customer relationship management, whereas some companies focused on adapting new ways to manage customer relationships and social distancing norms. In other words, COVID-19 has wholly reshaped customer service and is also forcing companies to rethink their customer relationship strategies.
Even before the pandemic, companies practiced remote work and used online meeting sessions to interact with the customers. Online training sessions, connecting to people situated at different locations for a single session, presentations, Videoconferencing, etc., are significant aspects of remote working. And they helped businesses to manage and control critical functions in pandemic times.
Sage CRM software has always focussed on offering salespeople with the most prominent ability to work with ease when it comes to customer management. Keeping in mind the remote working aspects, Sage CRM now allows users to access or manage their online meetings with the Zoom Meeting Integration, thereby reducing the pain of switching between multiple systems.
Thus, Zoom Meeting Integration with Sage CRM helps boost sales productivity by managing, scheduling, and storing information directly in CRM Communications; making it more reliable and easier for the Salespeople.
At Sage Software Solutions (P) Ltd., we are home to world-class ERP software and CRM software that will solidify your business tech support fundamentals and enable you to build a customer-centric organization. To know more about it, You can write to us at sales@sagesoftware.co.in
Disclaimer: All the information, views, and opinions expressed in this blog are those of the authors and their respective web sources and in no way reflect the principles, views, or objectives of Sage Software Solutions (P) Ltd.
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