Getting Personal, But Not Too Personal with CRM

Getting Personal, But Not Too Personal with CRM

  When it comes to strengthening customer relationships, personalisation is counted to be one of the strongest tools for CRM (customer relationship management). If used properly, CRM personalisation can help create a strong bond with customers whilst fortifying trust and…

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CRM Adoption: A Chronic Problem

CRM Adoption: A Chronic Problem

  Businesses all over the globe invest thousands of dollars in CRM systems in anticipation of making sound and data-driven business decisions with improved forecasting. Unfortunately, they fail to get the desired results, as the end-users of the system perceive…

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Defining Customer Life Cycle Stages with CRM

Defining Customer Life Cycle Stages with CRM

Implementing customer relationship management (CRM) software requires understanding of customers and their purchasing behaviours, as it will create a base to steer the planning in the right direction. These behaviours vary within the customer life cycle and it is important…

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Why your business needs a CRM Administrator?

Why your business needs a CRM Administrator?

The primary objective of CRM solutions is to simplify business processes. According to a survey, 20% of CRM users said learning to use a CRM software was a major challenge. Thus, to overcome this challenge, there should be a dedicated…

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6 CRM Stats a Sales Manager Should always Track

6 CRM Stats a Sales Manager Should always Track

Every business has its own objective or motto and it all boils down to growth and success. The three key elements for a successful business are Data Consistency, Flexibility & a Right Workforce. Until and unless your business lacks a…

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Why Customer Complaints are Good for your Business | CRM

Why Customer Complaints are Good for your Business

In simple terms, complaint is something, which induces stress for a businessperson. Nevertheless, there are organisations that welcome customer complaints as an opportunity to further their services/products.   Customer complaint means something is not right and needs to be fixed…

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When CRM Software meets Brand Loyalty …

When CRM Software meets Brand Loyalty …

  A customer relationship management or CRM software helps to deal with customers in a streamlined and efficient manner. In fact, CRM solutions have become a staple for businesses to develop and manage strong relations with their customers/clients.   For…

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CRM Software

Save Time, with these smart CRM features

CRM software solutions are the smart business management tools that can enhance your customer service and automate your work processes to ensure better customer retention, which is an essentiality to withstand the market pressure. Besides its ability to help you…

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