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Businesses in the retail industry today tend to go on a bumpy ride when it comes to enhancing customer loyalty and experience whilst maintaining the budget. For this, there is a dire need of up-to-date and advanced enterprise management or CRM system.
Fortunately, most of the retailers are now realizing the incompetency of legacy systems and tools in achieving optimum customer experience and increased productivity.As a retail business flourishes, it is sure to generate more number of channels to integrate and connect thus, resulting in enormous amount of data to manage. This calls for a seamless, intuitive and agile ERP or CRM solution.
Sage Software’s excellent suites of business management solutions provide powerful analytics and are fully cloud-based thus cost-effective rendering retailers a competitive edge over their competitors.
Sage ERP solutions help to:
• Streamline warehouse, inventory, stock and price management• Fortify core as well as back office processes including HR and account• Get optimum visibility and insights into supply chain• Scale up efficiently whilst boosting productivity and profitability
Sage CRM for retail – takes you where your customers areA few years back, retail CRM was constricted to in-house or store interactions only, but with the explosion of online and digital media/channels, it is essential for retailers to track customers’ behaviours irrespective of where the purchase has been made.With Sage CRM, retailers can efficiently manage all their customer keynotes to build customer loyalty, get insights into the buying processes and provide seamless customer experience. It increases the efficiency levels of your marketing and sales team to a great extent.
• Manage distributors and inventory efficiently• Optimize channel sales• Get a holistic view of customers• Increase customer loyalty• Track sales team performance• Be more customer centric• Track your campaign ROI• Advanced reporting and analytics• Effective workforce management
• Enterprise Software for Retail Business in India – I
• Enterprise Software for Retail Business in India – II
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Sage Group Plc is a leading supplier of business management software and services to more than 6 million customers.
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